Last updated: 15 May 2026
This policy explains how Accessible Insurance Services ("we", "us", "our") collects and uses information about you when you visit our website, request a quote or hold a policy with us. We are committed to handling your information in line with UK GDPR and the Data Protection Act 2018.
Accessible Insurance Services Ltd is the data controller for the personal data we collect from you. Our registered office address and contact details are at the foot of this page.
We collect information that you provide when you ask for a quote, take out a policy or contact us. This may include:
We use your information to provide quotes, arrange and administer insurance policies, process claims, and meet our regulatory obligations. We may also use it to communicate with you about your policy, send renewal reminders, and (with your consent) tell you about products that may be relevant.
We share information with insurers and other parties involved in arranging or settling your cover — for example, claims handlers, loss adjusters and reinsurers. We may also share information with regulators, fraud-prevention agencies and other authorities where required by law.
We keep your personal data for as long as we need it to provide our services and to meet our legal and regulatory obligations. In practice, this is generally up to seven years from the end of our relationship with you, though some records may be kept longer where required.
You have a number of rights under data-protection law, including the right to access the personal data we hold about you, to ask us to correct it, and in certain circumstances to ask us to delete it or restrict how we use it. To exercise any of these rights, contact us using the details below.
Our website uses cookies and similar technologies. See our cookie policy for more information.
If you have a complaint about how we handle your personal data, please tell us first so we have the chance to put things right. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
For any questions about this policy or how we handle your data, please write to us at the address in the footer, or email support@accessibleinsurance.